Shipping policy
Shipping Policy
Thank you for shopping with us! We want to ensure that your experience is smooth and straightforward. Please read our shipping policy below for important information about how your order will be processed and shipped.
Shipping Methods: We ship all orders via trusted carriers, including USPS, UPS, or FedEx. The method of shipping will depend on your location and the size/weight of your order. Once your order has shipped, you will receive an email with tracking information for you to monitor your package’s journey.
Processing Times:
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Non-Custom Products: In-stock, non-custom products typically ship within 1-2 business days after your order is placed. You will receive a tracking number once your order has been dispatched.
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Custom Products: Custom products require a longer processing time. These items are made to order, and production can take between 6-8 weeks. Please note that a tracking number will not be available until your custom product has been completed and shipped.
Signatures for Custom Orders: Please note that custom orders will require a signature upon delivery. This ensures that your unique item reaches you safely. Please plan to be available to sign for your package when it arrives.
Delays: While we strive to ensure timely delivery, delays can occasionally happen, especially during peak seasons or due to unforeseen circumstances. Although delays are rare, we appreciate your patience and understanding should they occur. We are here to support you every step of the way and will keep you updated if any issues arise with your order.
Thank you for your purchase